RETURNS
At Little Rad Things, we want you to be 100% satisfied with your order. If you have questions, concerns or comments, please contact hello@littleradthings.com.
GENERAL POLICY
LRT wants you to be stoked on everything you order from us, and we understand how difficult it can be buying kids clothes with their ever-changing sizes. While we do not offer refunds, we will happily exchange your order for another size if/when available or offer store credit.
Items must be purchased directly from littleradthings.com with proof of purchase (order number and email address associated with order).
Exchange requests must be submitted to Little Rad Things within 30 days of purchase to be eligible for a store credit or exchange.
All sales are FINAL on Gift Cards, Pre-Orders, site-wide sales, birthday and charitable merchandise (such as, but not limited to, Black Friday/Cyber Monday, birthday clothing, and clothing whose proceeds benefit a charitable organization).
If an item is damaged or there is a quality issue, Little Rad Things must be contacted within 3-days of delivery at hello@littleradthings.com
To request an exchange, please email hello@littleradthings.com within 30 days of the delivery date.
SHIPPING AND PROCESSING TIME
All orders will ship within 3 business days (Monday-Friday). If you need an order shipped sooner, please email hello@littleradthings.com
ESTIMATED SHIPPING TIMES
Delivery of your order will vary depending on your location. Orders ship Monday through Friday, excluding holidays. You will receive a shipping confirmation email with a tracking number once the order has shipped.
All orders in the contiguous United States ship USPS Priority Mail (1-3 days). Your order will ship within our regular window via priority mail.
All International Orders ship via UPS. Unclaimed international packages that are returned to Little Rad Things will not be refunded.
Free Shipping on orders over $75 is only available within the United States.
INCORRECT ADDRESS | RETURNED MAIL
Customers are responsible for providing the correct shipping information when an order is placed. Little Rad Things is not responsible for packages delivered to an incorrect address. Packages returned to Little Rad Things may be reshipped at the customer's expense. Packages marked as delivered, but “not received,” are the customer’s responsibility to locate with USPS. Little Rad Things is not liable to issue refunds on lost packages.
LOST PACKAGES
Little Rad Things does not issue refunds on lost packages. It is the customers responsibility to locate the lost package.
ORDER CANCELLATIONS
Order cancellations are at Little Rad Things sole discretion. Our goal is to ship orders promptly, so it is often not possible to cancel an order once it is processed. If you wish to cancel an order, please contact us via email at hello@littleradthings.com to see if we can change, cancel, or correct the order before it ships.
COUPONS | SALES
All sale items are final. Coupons, promotional codes and sales may not be stacked or combined. Coupons or promotional codes will not be applied to existing orders following purchase.